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SHIPPING & RETURNS

SHIPPING & RETURNS

 

 Returns

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (e.g. you received an incorrect item).

You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (1 to 3 business days). If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond with instructions for how to return items from your order.

 Shipping

We can ship to virtually any address in the world. MakeMyLed systems are built to order and orders are normally prepared, QA tested and dispatched within 48 hours after payment is received.

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We build each and every system by hand with care to our strict quality standards and ship factory direct to your door to keep prices as low as possible.

$12 flat rate shipping Australia Wide, Cheap international shipping!



You will receive regular status updates regarding your order e.g. "Payment Received", "Order Build", "System Test", "Order Pack" and "Order Dispatch". When an order reaches dispatch status, you will receive tracking information for you to track your order while it's in transit.

When you place an order, we will attempt to estimate shipping and delivery dates for the shipping options you choose.

 

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